PRIVACY POLICY

Adnare is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our software AlfaMD. By using our services, you agree to the terms of this policy.
Information We Collect
We collect information you provide directly to us, such as:
  • 1. Contact details (name, email, phone number)
  • 2. Account credentials (username, password)
  • 3. Payment information (for billing purposes)
  • 4. Demographic information (age, location, etc.)
  • We also automatically collect certain information when you use our services, such as:
  • 1. Device information (IP address, browser type)
  • 2. Usage data (pages visited, time spent on site)
How We Use Your Information
We use your information to:
  • 1. Provide, maintain, and improve our services
  • 2. Process transactions and send billing notifications
  • 3. Communicate with you about your account or our services
  • 4. Send marketing and promotional messages (where permitted)
  • 5. Respond to your inquiries and provide customer support
SMS Communications
  • Purpose: We collect your mobile phone number to send you important updates, alerts, and notifications related to your account and our services, including billing reminders and appointment updates.
  • Types of Messages: You may receive transactional messages (e.g., billing notifications, appointment reminders) and, if you opt in, marketing messages (e.g., promotions, special offers).
  • Frequency: The frequency of messages will vary based on your account activity. Typically, you can expect to receive 2-4 messages per month.
  • Opt-In: By providing your mobile number, you consent to receive SMS messages from us. You can choose specific types of messages through your account settings.
  • Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message or by adjusting your preferences in your account settings.
  • Data Sharing: We do not share your mobile number with third parties for marketing purposes. Your number may be shared with service providers (e.g., Twilio) who help us deliver our services.
  • Security: We take reasonable measures to protect your mobile number from unauthorized access or disclosure.
  • Compliance: Our SMS practices comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).
Information We May Share
We do not sell or rent your personal information to third parties for their marketing or promotional purposes. We may share your information only in the following circumstances:
  • Service Providers. We may share end‑user opt‑in data and other personal information with our subcontractors and outsourced service providers (for example, payment processors, hosting providers, and messaging gateways) solely to fulfill the services you’ve requested. These providers are contractually prohibited from using your information for any other purpose.
  • Legal and Safety Requirements. We may disclose your information to law enforcement, regulators, or other third parties when we believe in good faith that disclosure is necessary (a) to comply with applicable law or court order, (b) to protect the rights, property, or safety of our company or others, or (c) to investigate or defend against legal claims.
  • Business Partners (with Your Consent). With your explicit consent, we may share limited personal information with carefully selected business partners whose products or services we believe may interest you. You may opt out of such sharing at any time by contacting us.
  • Aggregated or De‑identified Data. We may use and share aggregated, anonymized data for research, analytics, and product improvement purposes. This data cannot reasonably be used to identify you.
  • Your Choices:
  • Opt‑Out. You may always opt out of marketing communications or revoke consent for partner sharing by contacting us at support@adnare.com.
  • Access & Deletion. You can request access to, correction of, or deletion of your personal information by emailing support@adnare.com.
Your Rights and Choices
You have the right to:
  • 1. Access, update, or delete your personal information
  • 2. Opt out of marketing communications
  • 3. Disable cookies through your browser settings
  • 4. To exercise these rights, please contact us at [insert contact information].
Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Cookies
Adnare Systems uses cookies to enhance user experience. You can disable cookies in your browser settings, but this may affect your ability to use our services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@adnare.com. .